Dr Hugh Jones was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a patient at Kingston Hospital
14th March 2014


I have been seeing Dr. Jones for about 20 years and I have always found him to be extremely attentive, caring and full of new ideas, experience and hope, and he is always very positive. Although my rheumatologist, he has a broad knowledge of other conditions and has never failed to refer me to the correct specialist regarding anything outside his scope - and he keeps a close holistic eye on everything. I have nothing but high regard and praise for him.

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Written by a patient at Kingston Hospital
13th March 2014


I have several ongoing complaints (polymyalgia rheumatica arthritis in shoulders, hands, hips, ankles restless leg syndrome and potential hypertension) plus interactions between, and side-effects of, the drugs used to treat them. I visited Dr Jones today to check if a recent set of blood tests showed a flare-up of PMR, as I feared. This proved negative, but Dr Jones pointed to a slight kidney problem, possibly linked to the relatively high dosage (1000m pd) of Naproxen that I take to control arthritic pain. To the suggestion that I might stop taking this, I reacted with outright dismay: I have once before gone 'cold turkey' on Naproxen and the pain was acute. Ordinary painkillers - eg paracetamol - were ineffective, and only Nurofen worked. Dr Jones therefore suggested an alternative strategy: 1) re-take the kidney test, as a check on the earlier one, and 2) reduce the Naproxen dose to 750m pd, with two taken at night to control pain on getting up. I have agreed to this, and will see Dr Jones again in a fortnight to discuss the results. I am really grateful to him to listening about my experiences without Naproxen - the pain was completely unliveable with - and I look forward to seeing how the problem can be resolved in future.

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Written by a patient at Parkside Hospital
12th March 2014


Dr jones is always friendly and answers any questions I might have. He has a cheerful demeanour and it's always pleasant to see him.

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Written by a carer at Teddington Memorial Hospital
11th March 2014


My Mother, Margaret Baxter, saw Dr Hugh Jones today for the second time. I always go with her to all appointments. Dr Jones explained everything about the problem my Mother has on the first visit. After seeing blood test results today, which was given to my Mother yesterday by her own GP, he again took the time to explain the results in such a way that my Mother understood what he was talking about. My Mother hates seeing doctors, as most time she don't know what they mean , this is not the case with Dr Jones. He put her at ease from the start, and she hopes that if she has to be seen again for the problem, it will be by him.

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Written by a patient at Teddington Memorial Hospital
11th March 2014


I saw Dr. Hugh Jones today as an outpatient. I see him every 3 months when he gives me a steroid(?) injection to help ease the pain of the arthritis in my right knee. He is always friendly and cheerful and I feel content to take his advice on any matter that might arise. I am happy to continue the injections with Dr. Jones for as long as he advises. Edith Levitt.

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